Client Bill of Rights
As a client of Waller & Wax, you have the right to expect:
- Courteous service
- Trustworthy and competent financial advisors
- Recommendations suited to your needs, goals and risk tolerance
- Timely transactions at the best available prices
- Full disclosure of costs and risks
- Clear communication
- Comprehensive statements and trade confirmations
- Prompt error and complaint resolution
- Strict confidentiality*
*All information including personal data, correspondence and portfolio information is kept strictly confidential. Client names and information are not used to solicit or market for new clients.