Kim serves as the first point of contact for clients and visitors. She welcomes each person with a warm, attentive presence and manages a wide range of responsibilities that keep the office operating smoothly. Known for her consistency and professionalism, she supports both clients and advisors with care and precision.
Kim’s approach centers on making every client feel valued, understood and prioritized. She strives to offer the same experience she would expect for her own family, emphasizing personal attention and thoughtful communication. Whether managing a routine request or assisting during a more challenging moment, she works to create clarity and confidence for clients.
Before joining Raymond James, Kim built deep experience across financial services and client-focused roles. She served as a customer service associate at Merrill Lynch from 2002 to 2007, a trust operations clerk at Bank of Ashland from 1990 to 1998 and a licensed life and health agent with Commonwealth Insurance Company from 1988 to 1990.
Clients appreciate Kim’s compassionate nature and her steady, efficient follow-through. She listens closely, responds promptly and is known for an organized, detail-driven work style that supports both advisors and the families they serve. Her colleagues rely on her as a dependable resource who anticipates needs and handles each responsibility with care.
Originally from Russell, Kentucky, Kim still lives there today with her husband, Michael. They have one daughter, Alexandra, and enjoy traveling together, especially to Disney parks. Outside the office, Kim and her husband pastor a church, a role that reflects her natural inclination toward serving and supporting others.