With over 21 years of experience in the financial services industry, Rena provides quality customer service, team leadership and operational efficiency. Throughout her career, she has developed an understanding of financial products, customer needs and industry regulations, enabling her to provide a high standard of service to clients while ensuring compliance with industry regulations.
As a client services manager, Rena leads and mentors our services team, implementing strategies aimed at enhancing customer satisfaction and streamlining service processes.
Rena is known for her communication skills, attention to detail and ability to navigate complex financial inquiries. By fostering a collaborative and customer-centric environment, she has played an integral role in improving overall service quality and delivering measurable business outcomes.