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Chelcey Madrid

Operations Manager

Chelcey is an accomplished Financial Operations Manager with extensive experience overseeing trading operations, compliance, and client service within the financial services industry. Originally from the Peach State of Georgia, Chelcey holds a Bachelor’s of Science in Business and Information Technology and has over 10 years’ experience. Holding the FINRA Series 7, Series 66, and Series 24 licenses, Chelcey brings a comprehensive understanding of investment products, regulatory requirements, and supervisory responsibilities.

With a proven track record of streamlining operational workflows, ensuring regulatory adherence, and enhancing overall efficiency, Chelcey excels at bridging the gap between frontline advisors, compliance teams, and back-office functions. Their expertise includes trade settlement, risk management, process improvement, and supervision of registered representatives to ensure firmwide adherence to industry standards. Known for strong leadership and analytical skills, Chelcey is dedicated to fostering operational excellence, supporting advisor productivity, and delivering high-quality client experiences.

Chelcey is the proud mom of three sons: Xavi, River and Madden. She enjoys writing, holistic meditation and traveling.