A creative problem solver, Taylor keeps the office running smoothly. She handles a variety of tasks, including answering the phones, scheduling appointments, event planning, branch deposits and social media communications. “I always want to ensure an exceptional client experience – service that’s professional yet friendly,” she says.
Taylor joined the group in 2016. Before that, she worked in coffee shops as a shift supervisor and barista, and obtained certifications with the Specialty Coffee Association of America. In other words, she can beat you at coffee trivia. She earned a Bachelor of Arts degree in English from Grove City College in Pennsylvania with a minor in history.
Originally from Garden City, Michigan, she lives in Northville with her husband, Kyle. In her free time, she enjoys hiking with Kyle and their Dalmatian, Joansi. Her hobbies also include writing, reading and baking.