Lori strives for excellence in serving our clients and assisting our team on a daily basis. She takes care of the administrative needs of our team, and assists clients with any questions or requests they may have in a timely and efficient manner.

Lori enjoys fostering close relationships with the families and individuals we serve, and helping ensure that they receive a high level of attention and support.

She also manages a wide range of administrative matters, from account maintenance and service requests to our client communications. Empathetic and detail-oriented, her goal is to always make working with us easy and effortless.

Before joining our team in January 2020, Lori was an Executive Assistant at The University of North Texas and a Customer Service Manager also at The University of North Texas. 

Lori is originally from Barberton, Ohio and now lives in Wadsworth with her husband, Brad. They have a grown daughter, Heather, who resides in Wadsworth and is an elementary school teacher. When not in the office, Lori enjoys spending her time with family and friends, traveling and working in her art studio. She is a participant in several local art shows.