INVESTMENT CENTRAL. WE'RE HERE FOR YOU.

Our team of knowledgeable, experienced representatives is dedicated to providing the personalized investment service you expect and deserve. Whether you're starting your career or planning your retirement, our goal is to ensure that you receive prompt, reliable support. For more information, please contact us at 800.826.4382 or investmentcentral@raymondjames.com

 

FAQs FOR NEW INVESTMENT CENTRAL CLIENTS

There are reasons why accounts are transferred to Investment Central.

  1. It could be that you have moved or updated your address to a state where your former advisor is not licensed and therefore unable to legally serve you.
  2. Your former advisor may no longer be associated with Raymond James.
  3. Your former advisor may be retired or exploring options with a new brokerage firm.
  4. In general, your financial advisor has determined that transferring your account(s) to Investment Central, the home office branch, is the best way for Raymond James to continue to adequately serve you.

There are various reasons that can cause the termination of a relationship.

  1. Inability to reach or communicate with you. Effective communication channels between our clients and our department is paramount. If we do not have the proper means to communicate with or contact you as a client, we cannot continue to service your account. If you prefer not to be engaged with our department, we highly recommend you explore other brokerage houses rather than a full-service brokerage firm such as Raymond James.
  2. Here at Investment Central, there is a minimum relationship value of $5,000 that needs to be maintained in order to keep accounts open.
  3. The most common reason is we have inadequate or incomplete account forms necessary to continue servicing your account.

As an Investment Central client, you are responsible for your own accounts and account activity. Many clients enjoy and are confident doing research, monitoring their investments’ performance and staying current on the markets. However, if you’re not one of those people and feel you may lack the resources, know-how or the time to manage your investments, we still have you covered. Ask to speak to one of our associates to leverage support from our team for managed portfolios.

 

Read answers to more frequently asked questions here.

Your financial advisor may, at any time, elect to cease servicing your account and reassign it to Raymond James Investment Central, a team of registered associates. If your account is serviced by Investment Central, you understand and agree that you will no longer have the assistance of a financial advisor or investment advisor for financial planning or investment recommendations. You further understand and agree that the portions of your Client Agreement or Master Client Agreement, as applicable, and the Raymond James Client’s Bill of Rights referring to the assistance of, advice from, the recommendations of, communications with, or any other similar services from a financial advisor or an investment advisor shall no longer apply to your account. In addition, Investment Central will not provide you diversification suggestions, suitability and position concentration advice or recommendations for alternative investment options. You will be required to make your own decisions as to the diversification of your portfolio and managing the objectives of your accounts. In addition, in order for Investment Central to service your account, you acknowledge and agree to the following additional terms and conditions:
  • • You acknowledge and agree that it is solely your responsibility to determine the suitability of the investments in your brokerage account, and it is your right and responsibility to make changes should the risk and objective of those investments change.
  • • You acknowledge and agree that you are a client-driven and self-managed client, and that you are solely and fully responsible for decisions behind all transactions in your account.
  • • You acknowledge and agree that you make your own investment decisions and that Raymond James Financial, Inc., and its subsidiaries and their respective employees and advisors are not liable for the decisions, transactions or results of your investment strategies in your account.

Raymond James & Associates, Inc. member New York Stock Exchange / SIPC and Raymond James Financial Services, Inc. member FINRA / SIPC are subsidiaries of Raymond James Financial, Inc.