Our Service Team
Operations Manager, Assistant to the Branch Manager
Michelle takes pride in keeping the office running smoothly. The 20-year veteran of the financial services industry joined Raymond James in 2007 after working as a sales assistant for Morgan Stanley and A.G. Edwards. She earned a Bachelor of Science in economics and finance from Buffalo State College. Read More
The Hamburg native is married to Mark; they have two children, Mitchell and Erik.
“Our team’s experience has proved to be one of its greatest assets.”
Client Service Manager
Dawn’s caring and compassionate demeanor serves her well in her role as liaison with clients. She makes sure that all of their needs are taken care of, following up on a regular basis. Read More
Prior to joining Raymond James in 2010, she worked in various roles in the medical and dental industry. She has a degree in business management and economics from Empire State College in Saratoga Springs and earned a medal of honor from Hilbert College in Buffalo. She’s now working toward earning her Series 7 license.
The New York native serves others by going on medical and educational mission trips to the Dominican Republic. She lives in Hamburg with her husband, Dr. William Maher; they have a son, John.
“Our clients always come first. If we serve our clients well, our own success will follow.”
Client Service Associate
Christina makes sure that clients receive the best possible service. She constantly strives to raise the bar on the client experience. Read More
Prior to joining Raymond James in 2006, she worked at UBS Financial Services as a sales assistant and technology liaison. She has a Series 7 license and is currently studying to become a registered representative.
She lives in Grand Island with her husband, David. In her free time, she enjoys gardening, boating and spending time with family and friends.
“We set a high standard for client service – that’s what separates us from the rest.”
Kim S. Barto
As a delegate, Kim uses her experience and leadership skills to ensure the branch is managed efficiently. Prior to joining Raymond James in 2005, she served as senior vice president of operations at Smith Barney as well as branch administrator for A.G. Edwards and L.F. Rothschild. Read More
Originally from Salt Lake City, Utah, she currently lives in Ransomville with her husband, David; they have six children, Michelle, Danny, David, Louis, Anthony and Deanna. In her free time she enjoys riding, traveling and photography.
“It’s rewarding to be able to guide people toward a plan to provide for their family.”
Michele is the friendly face brightening clients’ days around the office. She always puts clients’ needs first. Read More
She joined Raymond James in January 2005 along with her husband, branch manager Alan K. Scheff. The Buffalo native studied at the Rochester Institute of Technology.
She lives in East Amherst with Alan; they have two children, Jaime and Jason.